Phil is a Social System Leadership Strategist and Large Group Facilitator. He is President and Founder of CLSWEST, Inc. and associate faculty member at Royal Roads University in the School of Leadership Studies.

Phil provides a vignette about how simulations can be used to develop systems thinking skills: in particular, in an emergency room setting.

He also outlines—in a second vignette—how large-scale systems thinking facilitation processes can be employed for change: in this case, with respect to Alberta Health Services.

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